Terms & Conditions
**TERMS AND CONDITIONS OF USE**
Please carefully review these Terms and Conditions of Use before accessing or using this website.
Welcome to our website. Your continued use of this website indicates your agreement to comply with and be bound by the following terms and conditions of use, along with our privacy policy and website disclaimer. These terms govern the relationship between you and www.platinumlockz.com.au concerning your use of this website.
By accessing or using this website, you signify your acceptance of these terms and conditions of use. In these terms and conditions, "Us," "Our," and "We" refer to www.platinumlockz.com.au, and "You" and "Your" refer to you, the client, visitor, website user, or person using our website.
**AMENDMENT OF TERMS**
We reserve the right to change, modify, add, or remove portions of these terms at any time. It is your responsibility to review these terms regularly to stay informed of any changes. Your continued use of our website constitutes acceptance of the updated terms.
**LIMITATION OF LIABILITY**
By using our website, you agree and accept that www.platinumlockz.com.au is not legally responsible for any loss or damage you may experience related to your use of the website. This includes errors or omissions in our documents or information, any goods or services we offer, or any third-party content, links, comments, or advertisements.
You acknowledge that your use of the information or materials on this website is entirely at your own risk. It is your responsibility to ensure that any products, services, or information available through this website meet your specific requirements.
**COMPETITION AND CONSUMER ACT**
Our liability for any breach of these terms is limited to the supplying of the goods or services again, the replacement of the goods, or the payment of the cost of having the goods or services supplied again, as permitted by the Australian Consumer Law.
You must be over 18 years of age to use this website and to purchase any goods or services.
**DELIVERY OF GOODS**
Physical goods may be delivered by Australia Post or other reputable courier companies. We are not responsible for goods that are damaged in transit or not received. Replacement of damaged or lost items is made at our discretion.
**RETURNS**
All returns must be pre-authorized by Platinum Lockz Hair Extensions & Supplies within 14 days of delivery. Returned items must be in their original, brand-new condition with proof of purchase. Shipping costs for returns are at the customer's expense.
**WARRANTY**
We guarantee that our products are of high-grade professional quality. This guarantee does not apply if the products are damaged due to misuse, neglect, or failure to follow our instructions.
**MAINTENANCE AND CARE**
Our Hair Extensions require maintenance with specially-formulated Haircare products available in our range. Using other products is at your own risk.
**INCORRECT SHIPMENTS**
Please report any queries regarding incorrect orders or missing stock immediately. Once the product has been used or opened, no claims or liability will be accepted.
**COPYRIGHT, TRADEMARK, AND RESTRICTIONS OF USE**
The contents of this website are protected by copyright and trademark laws. You are not permitted to reproduce, distribute, or commercially exploit the content without our express written permission.
**DISCLAIMER**
We disclaim all warranties, expressed or implied, regarding the accuracy or suitability of the documents, goods, or services provided on this website.
**YOUR PRIVACY**
We are committed to protecting your privacy and adhere to the Australian Privacy Principles. Please read our Privacy Policy for more information.
**THIRD PARTIES**
We do not sell or deal in personal or customer information. We may use information provided by you to improve our website and services.
**EXCLUSION OF COMPETITORS**
You are prohibited from using our website if you are in the business of providing similar documents, goods, or services.
**JURISDICTION**
This agreement and this website are subject to the laws of Queensland and Australia.
**FINAL SALE ITEMS**
Certain items, including hairbrush products, custom-ordered hair extensions, and clearance or sale products, are final sale.
Thank you for taking the time to review these terms and conditions. If you have any questions or concerns, please contact us at info@platinumlockz.com.au.
Please carefully review these Terms and Conditions of Use before accessing or using this website.
Welcome to our website. Your continued use of this website indicates your agreement to comply with and be bound by the following terms and conditions of use, along with our privacy policy and website disclaimer. These terms govern the relationship between you and www.platinumlockz.com.au concerning your use of this website.
By accessing or using this website, you signify your acceptance of these terms and conditions of use. In these terms and conditions, "Us," "Our," and "We" refer to www.platinumlockz.com.au, and "You" and "Your" refer to you, the client, visitor, website user, or person using our website.
**AMENDMENT OF TERMS**
We reserve the right to change, modify, add, or remove portions of these terms at any time. It is your responsibility to review these terms regularly to stay informed of any changes. Your continued use of our website constitutes acceptance of the updated terms.
**LIMITATION OF LIABILITY**
By using our website, you agree and accept that www.platinumlockz.com.au is not legally responsible for any loss or damage you may experience related to your use of the website. This includes errors or omissions in our documents or information, any goods or services we offer, or any third-party content, links, comments, or advertisements.
You acknowledge that your use of the information or materials on this website is entirely at your own risk. It is your responsibility to ensure that any products, services, or information available through this website meet your specific requirements.
**COMPETITION AND CONSUMER ACT**
Our liability for any breach of these terms is limited to the supplying of the goods or services again, the replacement of the goods, or the payment of the cost of having the goods or services supplied again, as permitted by the Australian Consumer Law.
You must be over 18 years of age to use this website and to purchase any goods or services.
**DELIVERY OF GOODS**
Physical goods may be delivered by Australia Post or other reputable courier companies. We are not responsible for goods that are damaged in transit or not received. Replacement of damaged or lost items is made at our discretion.
**RETURNS**
All returns must be pre-authorized by Platinum Lockz Hair Extensions & Supplies within 14 days of delivery. Returned items must be in their original, brand-new condition with proof of purchase. Shipping costs for returns are at the customer's expense.
**WARRANTY**
We guarantee that our products are of high-grade professional quality. This guarantee does not apply if the products are damaged due to misuse, neglect, or failure to follow our instructions.
**MAINTENANCE AND CARE**
Our Hair Extensions require maintenance with specially-formulated Haircare products available in our range. Using other products is at your own risk.
**INCORRECT SHIPMENTS**
Please report any queries regarding incorrect orders or missing stock immediately. Once the product has been used or opened, no claims or liability will be accepted.
**COPYRIGHT, TRADEMARK, AND RESTRICTIONS OF USE**
The contents of this website are protected by copyright and trademark laws. You are not permitted to reproduce, distribute, or commercially exploit the content without our express written permission.
**DISCLAIMER**
We disclaim all warranties, expressed or implied, regarding the accuracy or suitability of the documents, goods, or services provided on this website.
**YOUR PRIVACY**
We are committed to protecting your privacy and adhere to the Australian Privacy Principles. Please read our Privacy Policy for more information.
**THIRD PARTIES**
We do not sell or deal in personal or customer information. We may use information provided by you to improve our website and services.
**EXCLUSION OF COMPETITORS**
You are prohibited from using our website if you are in the business of providing similar documents, goods, or services.
**JURISDICTION**
This agreement and this website are subject to the laws of Queensland and Australia.
**FINAL SALE ITEMS**
Certain items, including hairbrush products, custom-ordered hair extensions, and clearance or sale products, are final sale.
Thank you for taking the time to review these terms and conditions. If you have any questions or concerns, please contact us at info@platinumlockz.com.au.
